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Level 3 Certificate in the Principles of Business & Administration

Who is this course suitable for?

If you already have some knowledge and experience of administrative systems this course will assist you in developing your skills to implement and monitor administrative procedures and systems, perhaps with a progression into a managerial role.

You will learn to

  • Manage your own performance in a business environment
  • Evaluate and improve on your own performance in a business environment
  • Work in a business environment
  • Communicate in a business environment

Focus on the skills you need

You will build on your achievements and gain greater technical and managerial skills as well as supervising others and contributing to the wider strategy of your organisation or department.

There are 6 Mandatory Units in this qualification

Principles of personal responsibilities and working in a business environment
Principles of providing administrative services
Principles of managing information and producing documents
Principles of supporting change in a business environment
Principles of supporting business events
Principles of maintaining stationery stock

View Optional Units

Principles of personal responsibilities and how to develop and evaluate own performance at work
Principles of working with and supervising others in a business environment
Principles of managing information and producing documents in a business environment
Principles of providing and maintaining administrative services
Principles of supporting change in the business environment
Principles of working in the public sector
Principles of project management
Principles of contributing to innovation and change


Career and Progression Routes

This qualification can help you to work in the following roles

  • Receptionist
  • Administrator
  • Secretary
  • Personal Assistant
  • Office Supervisor
  • Team Leader
  • Manager

You may also want to advance your skills further and consider progressing onto further courses such as

  • Level 2 and 3 Medical Administration / Secretarial qualifications
  • Level 2 and 3 Business and Administration NVQs
  • Level 2 and 3 Certificate and Diploma for Legal Secretaries
  • Level 2 and 3 Business Skills qualifications
  • Level 2-4 Customer Service NVQs
  • Award, Certificate or Diploma for IT Users
  • Level 1-3 Awards, Certificates and Diplomas for IT Users
  • ILM Leadership and Management qualifications

For more information call us on 0800 0029839 or send us a message for us to call you back

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