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Level 3 Diploma in Business Administration

Who is this course suitable for?

These qualifications in Business Administration are for people who want to work in administrative support roles in public or private sector organisations, or people who want to improve their administrative and supervisory skills.

You will learn to

  • Principles of business communication and information
  • Principles of administration
  • Principles of business
  • Manage personal and professional development

You will build on your achievements and gain greater technical and managerial skills as well as supervising others and contributing to the wider strategy of your organisation or department.

View Optional Units

Produce business documents
Produce business documents
Produce minutes of meetings
Principles of providing and maintaining administrative services
Prepare text from notes using touch typing
Prepare text from shorthand
Prepare text from recorded audio instruction
Maintain and issue stationary and supplies
Contribute to the organisation of an event
Organise business travel or accommodation
Provide administrative support for meetings
Administer human resource records
Administer the recruitment and selection process
Administer parking dispensations
Administer finance
Buddy a colleague to develop their skills
Employee rights and responsibilities
Contribute to the improvement of business performance
Negotiate in a business environment
Develop a presentation
Deliver a presentation
Create bespoke business documents
Contribute to the development and implementation of an information system
Monitor information systems
Evaluate the provision of business travel or accommodation
Provide administrative support in schools
Administer parking and traffic challenges, representations and civil parking appeals
Administer statutory parking and traffic appeals
Administer parking and traffic debt recovery
Administer legal files
Build legal case files
Manage legal case files
Manage an office facility
Analyse and present business data
Support environmental sustainability in a business environment
Resolve administrative problems
Prepare specifications for contracts
Organise and deliver customer service
Resolve customers’ complaints
Bespoke Software
Spreadsheet Software
Promote equality, diversity and inclusion in the workplace
Manage team performance
Manager individuals’ performance
Manage individuals’ development in the workplace
Chair and lead meetings
Encourage innovation
Procure products and/or services
Implement change
Implement and maintain business continuity plans and processes


Career and Progression Routes

A qualification in Business Administration can help you succeed in a support role in any size or type of organisation. These roles include:

  • Secretary
  • Receptionist
  • Administrator
  • Personal assistant
  • Office supervisor team leader
  • Manager

You might also be interested in these qualifications:

  • Level 1 Award/Certificate in Business Administration
  • Level 2 and 3 Medical Administration qualifications
  • Level 2 and 3 Certificates in Principles of Business Administration
  • Level 2 and 3 Legal Secretaries qualifications
  • Level 4 Business and Professional Administration qualification
  • Level 3 Social Media for Business qualification
  • Level 3-4 Digital Marketing qualifications
  • Level 2-4 Customer Service Qualifications
  • Level 2-3 Customer Service Qualifications
  • ITQ Award/Certificate/Diploma for IT Users

For more information call us on 0800 0029839 or send us a message for us to call you back

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