Great customer service is the difference between success and failure. Give your teams the ability, knowledge, and skills to exceed your customers’ expectations. By the end of the workshop your teams will:
- Understand why customer service is important
- Understand what customers expect from good customer service
- Know how to make a good impression
- Understand customer behaviour and be able to react appropriately
- Understand the importance of knowing your products
Course Features
- Lectures 0
- Quizzes 0
- Duration 50 hours
- Skill level All levels
- Language English
- Students 0
- Assessments Yes
