alliance
Job Information
Apprentice Customer Service
Liga UK Wantage, Oxfordshire, United Kingdom 18 Days Ago
Overview
Job Type: Full-Time
Job Category: Administrative
Posted: 04-10-2018
Salary: £203
Ref Number: 3249
Requirements
Minimum Education: No School
Degree Title:
Minimum Experience: Fresh
Job Status
Job Status: Sourcing
Published From: 04-10-2018
Positions Available: 1
Published Until: 04-11-2018
Liga UK Wantage, Oxfordshire, United Kingdom
Share on Google+ Linkedid Twitter Share on facebook
Description

This vacancy is to join other health care professionals who deliver vital services to patients who are on the journey of improving or maintaining their health. You will need to demonstrate a positive and professional impression of yourself and the GP Practice by delivering customer service to patients and customer alike. If you want to start a rewarding career then this job is for you!

 Duties include;

  • Managing patient requests in person, on the phone and via written communication
  • Booking, amending, rescheduling and cancelling patient appointments
  • Distributing prescriptions
  • Action patient care follow- up arrangements as per clinicians instructions
  • Advising patients of chargeable services and processing payments
  • Providing patients with information about the Practice Services
  • General housekeeping of reception and waiting areas
  • Managing medical records recording patient contracts, attaching correspondence electronically and in hard copy and filing in correct order.
  • Maintaining and updating the practice patient database.
  • Ensuring confidentiality and data protection is observed at all times.
  • Maintaining the practice website and patient information screen in conjunction with the practice manager

At level 2 City & Guilds Diploma In Customer Service Practitioner

Level 1 / 2 Functional Skills in Math, English

Employee Rights and Responsibilities

Personal Learning and Thinking Skills

End Point Assessment                                                 

Apply Now
  • Europe
  • Matrix
  • Skills
  • Student Finance
  • Apprenticeships
  • City Guild
  • Ofsted
  • Ilm
    liga badge
    T: 0845 177 1880
    EThis email address is being protected from spambots. You need JavaScript enabled to view it.