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Job Information
Apprentice Receptionist
Liga UK Leeds, United Kingdom 52 Days Ago
Overview
Job Type: Full-Time
Job Category: Administrative
Posted: 07-01-2020
Salary: £146.25 per week
Ref Number: 3453
Requirements
Minimum Education: Secondary School
Degree Title:
Minimum Experience: Less then 1 Year
Job Status
Job Status: Interviewing
Published From: 07-01-2020
Positions Available: 1
Published Until: 07-03-2020
Liga UK Leeds, United Kingdom
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Description

There is a vacancy for a mature Apprentice Receptionist at the Arthington Medical Centre, Hunslet in Leeds. This vacancy is to join other health care professionals who deliver vital services to patients who are on the journey of improving or maintaining their health. You will need to demonstrate a positive and professional impression of yourself and the GP Practice by delivering excellent customer service to patients and their family. If you are enthusiastic and have the get up and get things done attitude, you can work alone as well as part of a team and want to start a rewarding career then this job is for you!

Duties include;

  • Managing patient requests in person, on the phone and via written communication
  • Booking, amending, rescheduling and cancelling patient appointments
  • Distributing prescriptions
  • Action patient care follow- up arrangements as per clinicians instructions
  • Advising patients of chargeable services and processing payments
  • Providing patients with information about the Practice Services
  • General housekeeping of reception and waiting areas
  • Arranging transport and home visits
  • Managing medical records recording patient contracts, attaching correspondence electronically and in hard copy and filing in correct order.
  • Maintaining and updating the practice patient database.
  • Ensuring confidentiality and data protection is observed at all times.
  • Supporting all team members.
  • Learning new processes.

Training to be provided:

At level 2 City & Guilds Diploma In Customer Service Practitioner

Level 1 / 2 Functional Skills in Math & English

Employee Rights and Responsibilities

Personal Learning and Thinking Skills

End Point Assessment

The Apprenticeship will last approximately 56 weeks.

Apply Now
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