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Job Information
Apprentice Receptionist and Administrator
Liga UK Southwick, United Kingdom 100 Days Ago
Overview
Job Type: Apprenticeship
Job Category: Customer Service
Posted: 27-02-2020
Salary: £162.80
Ref Number: 3470
Requirements
Minimum Education: No School
Degree Title:
Minimum Experience: Fresh
Job Status
Job Status: Interviewing
Published From: 27-02-2020
Positions Available: 1
Published Until: 27-05-2020
Liga UK Southwick, United Kingdom
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Description

Every GP Practice needs an efficient team of receptionists and administration staff who can ensure that every patients experience is a positive one. This is an exciting opportunity to start your career in the Health Care Sector. This is a great opportunity to join this large GP Practice in Southwick.

Duties include;

  • Managing patient requests in person, on the phone and via written communication
  • Booking, amending, rescheduling and cancelling patient appointments
  • Distributing prescriptions
  • Action patient care follow- up arrangements as per clinicians instructions
  • Advising patients of chargeable services and processing payments
  • General housekeeping of reception and waiting areas including making posters/notices
  • Managing medical records
  • Working in the admin office scanning documentation on to the clinical system
  • Checking emails daily printing out results/forwarding emails as appropriate
  • Liaising with patients, hospitals, pharmacies and other healthcare providers when required
  • Registering patients on to the clinical system and removing them when they leave
  • Other office duties include, faxing, photocopying, laminating, shopping, printing summaries, filing and keeping stock check of supplies
  • Ensuring confidentiality and data protection is observed at all times.

Training to be provided:

  • Level 2 City & Guilds Apprenticeship In Customer Service Practitioner
  • Level 1 / 2 Functional Skills in Math,  English
  • End Point Assessment
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